Privacy and Data Policy

Privacy and Data Policy for Poinciana Leasing

Effective Date: 03/21/2024

1. Introduction

Welcome to Poinciana Leasing. We are committed to protecting the privacy and security of our clients' information. This Privacy and Data Policy outlines how we collect, use, disclose, and safeguard your information.

2. Information We Collect

• Personal Identification Information: Name, date of birth, Social Security number, driver’s license number.
• Contact Information: Address, email, phone number.
• Financial Information: Bank account details, credit history, income verification.
• Rental History: Previous addresses, landlord references.
• Communication Data: Records of communications such as emails and text messages.

3. Use of Information

Your information is used for:

• Processing rental applications.
• Managing leases and providing services.
• Communication with you regarding services and offers.
• Improving our services.
• Legal compliance.

4. Messaging Policy and Terms & Conditions

• General: By opting into messages from Poinciana Leasing, you agree to receive recurring automated marketing and informational text messages, including those sent using an automatic telephone dialing system to the mobile number you provide.
• Frequency: Message frequency varies. Poinciana Leasing may change the number of messages sent at any time.
• Charges and Carriers: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
• Cancellation: You can unsubscribe at any time by texting "STOP". To resume receiving messages, sign up as you did initially.
• Info and Support: Text "HELP" for assistance or email info@poincianaleasing.com.
• Transfer of Number: Notify Poinciana Leasing at info@poincianaleasing.com before changing or transferring your mobile number.
• Messaging Terms Changes: Poinciana Leasing reserves the right to change or terminate the messaging program at any time.

Full details of our messaging terms and conditions are available at https://poincianaleasing.com/privacy-and-data.

5. Disclosure of Information

We may share your information with:

• Service providers (brokers and leasing agents).
• Landlords
• Law enforcement, if required by law.

6. Data Security

We implement various security measures to protect your personal information:

• Secure storage practices.
• Restricted access to personal information.
• Regular audits.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and as required by law.

8. Your Rights

You have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information, subject to legal limitations.

9. Children's Privacy

Our services are not intended for individuals under the age of 18.

10. Changes to This Policy

We reserve the right to modify this policy. All changes will be posted on our website.

11. Contact Us

For any questions or concerns regarding this policy, please contact us at info@poincianaleasing.com.

12. Governing Law

This policy is governed by the laws of the State of Florida and the United States of America.